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(0)Kerry Patterson
Author
Publisher
McGraw Hill
Pub. Date
[2023]
Edition
Third edition.
Physical Desc
xii, 279 pages : illustrations ; 24 cm
Language
English
Description
"Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want....
