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"The former editor of Mashable and cofounder of DominateFund examines the psychological phenomena that captivate our attention--and how we can leverage them to draw and retain attention for our ideas, work, companies, and more.Whether you're an artist or a salesperson, a teacher or an engineer, a marketer or a parent--putting the spotlight on your ideas, insights, projects and products requires a deep understanding of the science of attention. In...
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"Develop the confidence and poise needed to take your communication skills to the next level Preparing for a presentation, interview, or salary negotiation can instill a sense of dread and fear in many people. Part of the fear comes from the risk of being caught off-guard and having to improvise on the spot. This is where the tools associated with improv come into play. While improv is traditionally associated with acting, it can also be a useful...
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A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession,
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Leaders! Are you facing a storm of change in your workplace?
Are your people anxious, confused, distracted, resistant or angry as they grapple with uncertainty?
Do you spend your days trying to implement and defend changes you can't control and may not even agree with?
Leadership is about people. Yet many leaders find themselves responsible for implementing change without ever being taught the foundations of HOW to support and lead people THROUGH...
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Persuade, Don't Push! Surely, readers know plenty of people who need to make a change, but despite the most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable readers to lead...
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Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in.
But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers...
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In Am I Making Myself Clear?, business leader and author Terry Felber shares the secrets of the world's greatest communicators, equipping readers to do everything from participating in a meaningful conversation to successfully consummating a business discussion. Through ten essential skills, including such concepts as the Art of Unspoken Language, the Art of Encouragement, and the Art of Problem Solving, he shows readers how to achieve real communication....
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Joe Navarro, bestselling author of What Every Body Is Saying and Phil Hellmuth Presents Read 'Em and Reap and former FBI agent specializing in behavioral analysis, helps you successfully navigate the business world by training your brain to see what others are feeling, thinking, or intending. Job hunters and professionals of every ilk-as well as fans of the hit FOX television series Lie to Me-will find many helpful and effective tips to reading body...
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The most successful leaders are story¬tellers. By mastering business storytelling, they achieve extraordinary business results. As a modern-day leader, you know you should develop this skill, but you don't have the time to do this in an ad-hoc way. What you need is a practical, reliable method to follow, one that will allow your business to reap the benefits of storytelling as soon as possible. In Putting Stories to Work, Shawn Callahan gives you...
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DON'T LET YOUR WRITING HOLD YOU BACK.
When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it's a skill you must cultivate to succeed: You'll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over.
The HBR Guide to Better Business Writing, by writing expert Bryan A. Garner, gives you the tools you need to express your...
13) The First Minute
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Learn the simplest way to improve your business communication skills. There is no fluff and no vague advice, just practical step-by-step methods you can start using today. This multi-award-winning book teaches specific methods for better business conversations, emails, meetings, interviews, and more. Check out the reviews to hear from the real people this book has helped. Communication should be clear and concise, and we should get to the point quickly....
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This user-friendly book is filled with guidelines to help you write performance objectives, reviews, appraisals, and other performance documentation. The book's tips and tools help you find language that's clear, descriptive, objective, and acceptable in today's workplace. Examples, questions, and activities will help you learn on your own, with your team, or with others in your organization.
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For close to three decades, “Fundamentals of Project Management” has helped people tackle the complexities of the job. Succinct and easy to read, the book simplifies concepts, answers questions, and helps tame the chaos that can erupt as projects move from planning to completion.
The Sixth Edition of this trusted bestseller offers the practical guidelines and tools project managers have come to expect, along with new information explaining changes...
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From the New York Times bestselling author and top pollster Dr. Frank Luntz comes an unprecedented examination of communication excellence and how top performers win in all areas of human endeavor by utilizing superb communication skills. From Mike Bloomberg and Arnold Schwarzenegger to business icons Rupert Murdoch, Steve Wynn, and Fred Smith; to the CEOs of MGM Resorts, J. Crew, and Gibson Guitar; to legendary sports superstars like Larry Bird,...
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Deutsch
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Miriam Wohlfarth hat geschafft, was in der Fintech-Branche nur ganz Wenigen gelingt: Sie ist eine der ersten Fintech-Gründerinnen in Deutschland, und eine sehr erfolgreiche noch dazu. Gemeinsam mit Ratepay CEO Nina Pütz hat sie ein sehr persönliches Buch geschrieben, wie Unternehmensführung und -gründung heute funktioniert, welche Unternehmer-Skills dafür benötigt werden und was das für das Recruiting und den Teamaufbau bedeutet. Dabei gewähren...
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The Key to Effective Communication: Communication is essential in a healthy organization. But all too often when we interact with people-especially those who report to us-we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of...
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In today's world, customers don't want to hear sales pitches, but so many salespeople still rely on them. In his breakthrough handbook, Ditch the Pitch, Steve Yastrow, founder of a successful business strategy consulting firm, asks us to throw out everything we've been taught about pitching to customers. Steve's advice: tear up your sales pitch and instead improvise persuasive conversations. Ditch the Pitch is an essential read for salespeople, business...
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In today's fast-paced, competitive business environment, we all need to communicate clearly and use our time productively. Even seasoned writers will find tips, tools, and ideas in this book that can improve the quality - and reduce the quantity - of email in the workplace.
This book will help you write concise, clear emails that advance your business needs:
• Explore how social media is and is not a helpful guide for business email
• Use email...
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