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Author
Language
English
Description
This book is designed for an independent hotel, resort and inn owners or managers who do not have the benefit of management training or a ready-made organizational structure, branding and marketing that chain properties provide.
This book is for hospitality property owners and managers that are basically doing it on their own.
If you've ever asked yourself any of the questions below, you're in the right place.
• "How can I get more guests?"
•...
Author
Language
English
Description
Effective communication is crucial for the success of any hotel. resort, inn, bed & breakfast, vacation rental.
It ensures that guests have a positive experience and that all staff members are on the same page when it comes to providing top-notch service.
Additionally, effective communication helps to build trust and loyalty among guests, which can lead to repeat business and positive word-of-mouth recommendations.
Good communication also helps...
Author
Language
English
Description
Learn how to step back and analyse your hospitality property objectively. Opening, developing and operating your hotel, resort, inn, bed and breakfast or vacation home is often a work of dedication and passion, so much so that it is easy to get lost in your surroundings. In this book, I will challenge you to step back and look at your property as an outsider, the big picture. You may be surprised at what you find.How Does Your Property CompareHow...
Author
Language
English
Description
Did you know you can not only own and operate a hospitality property, but have it running so well that even you can take a holiday? I will walk you through the steps to systematize your hotel, resort, inn, bed and breakfast or vacation rental to operate like a well-oiled machine.In this book, you will find:Where to StartWhat Is The Hospitality Industry?What Does Hospitality Mean for Hospitality Property's?History of The Hotel Industry - How We Got...
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