"Angel Whittaker earned his scars the hard way, but the scars that can't be seen are the ones that haunt him the most. Since he moved to Fool's Gold, California, he's cobbled together a life for himself as a bodyguard trainer. If he's not exactly happy, at least his heart is safe. Working with pro-football superstars taught tough-talking PR woman Taryn Crawford one thing--she can go toe to toe with any man. But then dark, dangerous former Special...

Liz Jerome is an expert at public relations. Well, at least in business. When she is hired to do some damage control for a company owned by Donovan Grant, the dividing line between professional and personal suddenly disappears. Donovan catches her off guard with his subtle come-ons and his humorous teasing. But being his playmate isn't on Liz's agenda. She is determined to block his every move, to resist the sweet confusion he arouses in her. Donovan...

Learn how to merchandize your library's collection and increase circulation and customer satisfaction. Detailed, step-by-step instructions give you the skills you need to create vibrant displays that grab customers' attention. This comes with a manual of tips and instructions. 3 Stars ~ Designed to help achieve a professional, consistent public face for any library these well-produced titles offer solid ideas and tips for libraries to mount successful...

"How To Work A Room is the classic bestselling book on improving communication and socializing skills, and using them to create and leverage connections. This Silver Anniversary Edition is fully revised and updated to include the role of technology and social media in networking, as well as Susan RoAne's proven tips for using digital strategies to your advantage--practical hints for starting conversations and strengthening rapport with strangers....

When her feelings for her boss, former football hero Jack McGarry, are exposed, Larissa Owens tries to convince him to take a chance on love.

This exciting program shows how to provide outstanding customer service in person, on the phone, and online. Putting Customers First also shows how two libraries transformed themselves by following basic principles of customer service. The Columbus (OH) Metropolitan Library implemented a 48-hour turnaround time in its technical services department in order to provide better customer service and keep their library relevant to its customers. The West...

The manifesto for waging a street-smart publicity campaign with no- or low-cost strategies from one of Hollywood's most successful publicists.

Each and every organization needs to develop a good strategy for public affairs. Public affairs have received such kind of importance in today's world because no organization can survive in isolation. Every institution requires other institutions as well as the public that act as the customer, the decision-maker as well as the employees that can make or break the image of an organization. With the advent of technology, this task has become easier...

Quels sont les liens de dépendance entre les médias et les pouvoirs politiques et économiques? Quel est le rle politique des médias? En complet porte-à-faux avec le discours romantique du journaliste valeureux et prêt à défendre la vérité, on le retrouve ici plutt enserré dans un ensemble de contraintes organisationnelles, dont certaines, comme les logiques économiques de concentration et de marchandisation, lui apparaissent «naturelles»....

Les relations publiques sont omniprésentes dans la société et contribuent à l'établissement de communications qui structurent l'espace public. Ces communications favorisent l'émergence d'une participation citoyenne et d'un engagement organisationnel qui orientent l'évolution des enjeux de société auxquels nous sommes confrontés quotidiennement. _x000D_ _x000D_ Une mutation de la communication, de plus en plus interactive, permet aux citoyens...